Terms & Conditions

SunTent specializes in the design and supply of modern outdoor living systems, including pergolas, louvered roof systems, shading solutions, and related accessories.

SunTent does not perform installation services directly.

Installation services may be arranged separately and are typically performed by independent third-party contractors. SunTent is not responsible for installation work performed by third parties.

By using the SunTent website, you agree to:

• Use the website only for lawful purposes
• Not attempt to disrupt or damage the website
• Not attempt unauthorized access to any systems
• Provide accurate information when submitting inquiries or requests

SunTent reserves the right to restrict or terminate access for users who violate these terms.

SunTent provides product design, specification, and supply coordination for outdoor structures. Products may be sourced from various independent manufacturers and suppliers.

SunTent strives to ensure product accuracy; however:

• Product images may be illustrative
• Specifications may change due to manufacturer updates
• Material finishes and colors may vary slightly

Final product details will be confirmed through approved project drawings or purchase agreements.

All quotes provided by SunTent:

• Are based on the information available at the time of preparation
• May change if project scope or specifications change
• Are valid only for the time period stated in the quote

Quotes may include:

• Product supply
• Logistics or delivery
• Optional accessories or upgrades

Installation services, if required, are typically quoted separately by third-party contractors.

SunTent does not provide installation services.

Installation of SunTent products may be performed by independent third-party contractors chosen by the customer or recommended by SunTent.

SunTent is not responsible for:

• Installation workmanship
• Structural preparation of the site
• Permits or building code compliance handled by installers
• Damages resulting from improper installation

Customers are responsible for ensuring that installation is performed by qualified professionals.

Proper maintenance is required to ensure long-term performance of outdoor systems. Customers are responsible for:

• Routine cleaning
• Removing debris from drainage systems
• Maintaining moving components
• Scheduling recommended inspections or service when necessary

Failure to properly maintain the system may affect warranty eligibility.

Warranty terms vary depending on the manufacturer and product components. Warranty generally covers manufacturing defects in materials or components, but does not cover:

• Improper installation
• Lack of maintenance
• Unauthorized modifications
• Damage caused by extreme weather conditions

Detailed warranty information will be provided with the product documentation.

SunTent acts as a design and product supply provider.

SunTent shall not be liable for:

• Installation errors or workmanship issues
• Structural site conditions
• Indirect or consequential damages
• Loss of use, inconvenience, or project delays caused by third-party contractors

SunTent's liability is limited to the supply of products as described in the purchase agreement.

All website content including designs, images, branding, product concepts, and technical drawings are the intellectual property of SunTent and may not be reproduced without written permission.

SunTent may provide recommendations or referrals to installers or service providers. However, these parties operate independently, and SunTent is not responsible for their services, contracts, or performance.

SunTent reserves the right to update or modify these Terms and Conditions at any time. Updated terms will be published on this page.

These Terms and Conditions are governed by the laws of the State of California, United States.

For questions regarding these Terms and Conditions, please contact:

SunTent
Email: info@suntent.com
Website: www.suntent.com